Zenni optical
Merry go round customer service

I ordered a pair of glasses and they were made terribly wrong and fell apart when I took them from the packdage. I wanted to get my money back but they said it was not an option that I needed to send the glasses back. I sent them back and when I knew they had recd them I called. I was told to wait 7-10 days and call back. I waited nine business days and contacted them again. At that point they said I needed to wait another week for someone to call me back. I just want my money back plus the money I spent on shipping and confirmation and to get as far away as possible from this company because at this point I can't even get questions answered on my glasses. Not to mention I have been without the much needed glasses much longer than I thought.

Company: Zenni optical
Country: USA
State: California
City: Novato
Address: 448 Ignacio Blvd, #332 Novato, CA 94949
Phone: 18002112105
Site: zennioptical.com

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