CVS/Caremark Mail Order
Poor customer service

I've experienced nothing but poor customer service from Caremark. I've ordered prescriptions that have taken in excess of 14 days to arrive. They don't process prescriptions or fulfill them in a timely manner. They are not interested in helping the customer. Recently, they could not provide me with a bridge for a prescription because it hadn't shipped yet. But once it shipped, they could not guarantee that I would get a bridge. Ridiculous policies and procedures.

Company: CVS/Caremark Mail Order
Country: USA

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