North Shore Oral Maxillofacial Surgery
Dr. Jules Roberts Horrific Dental Experience

So I just got home from the most traumatic dental experience in my life. I've had one wisdom tooth extracted at another oral surgeon in Manhattan, NY and it went perfectly ok. Healed nicely too. So after I went to the dentist yesterday, he suggested I get the other three removed since I was having pain in my other lower wisdom teeth and that one of my top one was growing horizontal.

I scheduled a consultation and was thinking that this would be a standard procedure and that I'd done it all before. I checked online, just to make sure that this place wasn't a dump and was pleasantly surprised that some people did their consultation and extraction the same day. So of course I called ahead and scheduled it all today.

When I got there, the place - was disgusting. Very old looking, ripped sofas, dirty windows in rooms! The receptionists were nasty and demanded payment upfront, which normally isnt a big deal for me but in this instance I should have followed my instincts. "Your insurance doesn't cover going under,
just local anesthesia" she said. Ok, no big deal... I have a high pain tolerance and I didn't go under for the last one.

Once Dr. Jules Roberts came in, he said "Wait, you're not going under?", and I said "no, insurance doesn't cover it." "You don't have anyone who will help cover it?" - wait, what? I asked how much
it was. $650. Ok, so I work for the City and I'm not ballin' but really? He asked me FIVE times... Yes, FIVE times. Come on! I don't want to spend that kind of money on a 20 minute procedure! And please, I'm too old to be asking my parents for money for dental procedures...

Anyways, he gets started on anesthesia. Wait... What happened to the consultation? Well, I guess he knows what he's doing so I just let him do it. The procedure goes well, the usual push and pull and awkward pressure... But imagine the ABSOLUTE HORROR on my face when he asks for the Suture. Ok, my knowledge of medicine is minimal and probably came from playing that surgical
game on the DS, but I know that Suture means Stitches. WHY are you putting STITCHES in my mouth?! He chuckles at the horrified expression on my face - "Oh, I had to cut your gum and break some bone to get it out". -First of all, that might be regular procedure, but you totally FAILED to
mention this to me before you started. I think I was in shock for a few moments, but he cleaned up and said "follow me" - and out the door.

They gave me some vicodin and showed me out the door. This place is disgusting and I dont recommend anyone to go to North Shore Oral Maxillofacial Surgery PC in Plainview unless you want to experience what I went through. I was not even given a fair consultation, especially when they knew that there was a difficult extraction. To top this all off I received a collections letter from them demanding I pay for the anesthesia that I didnt even want in the first place.

Stay as far away from this place as possible

Company: North Shore Oral Maxillofacial Surgery
Country: USA
State: New York
City: Plainview
Address: 901 Old Country Road
Phone: 5166815330
Site: yelp.com

  <     >