Sephora
Worst Store manager and customer service

I went into the Sephora Flatorin area today to come back a lotion that all messed up my skin. I went as much as among the girls and stated "I'd prefer to return the product it fucked-up my skin and Iam unsatisfied". The woman went away and returned and that I informed her that I arrived in below and informed among the sales associates the character of my skin and was suggested the product also it screwed my skin-up.

The sales associate explained to come back the merchandise, but that I ought to be cautious using what I mentioned concerning the team. She continued by stating it had been not elegant of me to shout the sales affiliate who'd assisted me fucked-up my skin. Nowhere within this discussion did I blame it about the individual assisting me with my purchase I obviously just mentioned the item by itself was not for my skin. I obtained a blank look back and he or she continued by saying well imagine should you were the main one who'd offered the merchandise for you and today overhearing you declare how it fucked-up the skin, she should feel horrible and you ought to not talk like this.

She didn't ask me if she may help me look for a substitute or something for the reason that character, she managed to get clear that my type was not pleasant there.

Which gives me to some thought, what's my type? An individual who desired to return an item which wasnot employed by my skin and wishing somebody could be kind enough to assist me look for a good alternative? I requested the cashier for that supervisor and undoubtedly as it happens to become the one who had therefore "generously" fixed my right.

Getting worked in retail myself, this isn't the best way to approach any client what-so actually, I - can comprehend easily have been a "insane" individual shouting and yelling, but simply attempting to be honest and return my items it was not the kind of introduction I anticipated and that Iam really dissatisfied within the supervisors strategy.

Sephora includes a fantastic number of items and that I might simply suggest anybody to visit some of there additional places but that one.

Company: Sephora
Country: USA
State: New York
City: New York

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