Prescription Solutions
Poor Customer Service

Our retiree health care insurance program changed 1/1. It had been essential to move our mail-order medications from Xpress Programs to Prescription Answers. I called Prescription Solutions & was educated that I should contact Xpress Programs and demand the move. Xpress Programs was extremely supportive and mentioned they'll be pleased to move however the demand should originate from the drugstore to whom the medications are now being transferred. Named Prescription Options back and was informed they don't do this therefore the option is for my physician to possess to create new medications. Medical employees happen to be bombarded with paperwork, reporting, insurance, etc. Etc. Prescription Options is outwardly not thinking about new clients or the poor client publicity that's leading to their perspective.

Company: Prescription Solutions
Country: USA
State: California

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