JustAnswer
Cancelled Monthly Payment but Charges Continue Every Month
- 01-12-2012
- 15
I contacted JustAnswer about a medical problem I was having, and I paid the fee of 12 and accepted the answer. I also asked again about a problem with my dog. I have tried many times to cancel the monthly payment, but they are still taking out 11 every month. I tried to get hold of them through their web address and left a cancellation message, but they still take the money. I do not know how I can stop it, since they have my bank card number, other than to change my number.
Company: JustAnswer
Country: USA
Site: justanswer.com