Lifestyle Family Fitness
Fraudulent Cancellation Policies

Lifestyle Family Fitness11252 W Hillsborough Ave Tampa FL 33635-9762

Complaint Description:

In July/August of I attempted to cancel my membership. The membership was a joint membership for myself and my wife. Not only was I unhappy with the 60 day notice, but I then found out they never canceled my wife's. They "claim' that I never specified. My rebuttle - WHY SHOULD I? It was a joint account from the start. Further more, my wife NEVER once used the account. I find it highly fraudulent that their membership advisor would not ADVISE a customer on the policies. That he would not inform me that I had to verbally specifiy mine AND my wife's. I also find it fraudulent that he knowing ommitted this information despite likely seeing that she never used the account and that I used words like "we" and "us' repetively when noting we were moving to the other side of the state where they had no facilities. So instead, I notice 3 months later and then have to pay an additional 60 days once I caught the error. Lifestyle refused to make a change and tried to insinuate it was my fault. They said they had a recorded conversation, which I requested to hear multiple times and never once heard. Finally, after having several people call me (not one knowledgable of prior conversations)- they said "we will send you to collections" (this is after I disputed the charges and had them reversed on my credit card).

Now I have to go to court over $104. The money doesn't matter as much as the principle and business ethics involved in their shady and fraudelent business.

Company: Lifestyle Family Fitness
Country: USA
State: Florida
City: Tampa
Address: 11252 West Hillsborough Avenue
Site: lff.com

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