Cvs
Bad Service

Health & Medicine

This has happened in more than one occasion. 2 things

1) I mis-read the sign by the candy, thought it said buy 1 get one free, So I grabbed 2 and it was rung up, I looked at the receipt it the candy bar was charged once, I asked and they said it’s buy 2 and get one free, but the cashier didn’t bother to say anything until I asked. Is that policy?

2) Purchased CVS allergy pills, sale was buy one get 1 at 50% off. The count I thought I saw was 24 pills. Cashier rang it up and it said 48 count and he rang it up twice. I looked at the boxes and 1 was 24 and the other was 48 but since he grabbed the 48, he used the same box twice and didn’t bother to verify the other box.

Pay attention to detail CVS and stop trying to rip folks off.

Or do cashiers get to keep what customers are supposed to get free but forget to grab it?

Why Doesn’t CVS have a customer service email address?


Company: Cvs
Country: USA
State: Florida
City: Oviedo
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