Dollywood
Bad business RIPOFF

Traveling & Tourism

We almost always buy season passes to Dollywood. We went there on their last day of the 2004 season. We had already got our passes for the 2005 season. We went into a candy store there and one of the employees accused my husband of stealing a hand full of candy. It would have been alright if the employee had called my husband to the side and asked him about what he thought he saw, but instead he told my husband that he stole candy right in front of everyone and there was a crowd gathered around. We wasn't allowed to leave and they wanted a receipt for the candy my daughter had, but the cashier didn't give her one.

What had really happened was that my son wanted some candy. My husband had picked up a handful so my son wouldn't get to much. Then my husband handed the candy and some money to my son to pay for it. My son went to pay for the candy and my husband walked over towards me and our daughter and that is when the employee confronted my husband. You think if he saw my husband pick up the candy that he should have seen him give it the my son to pay for. They only quit harassing my husband after my son walked up with his candy, which they didn't give him a receipt for either.

That is just not a good way to do things. And we have no way of knowing how many people that gather left, before it was showed that my husband did nothing wrong, thinking my husband is a shoplifter. We live close to Dollywood so now my husband wonders how many people other places that witnessed the scene at the candy store and will always watch him thinking he may steal something.

We has asked for a refund for the 2005 passes. My husband said he didn't know if he would ever be able to go back to Dollywood. Dollywood is not a good place to go.


Company: Dollywood
Country: USA
State: Tennessee
City: Pigeon Forge
Address: 120 Dollywood Lane
Phone: 8654289488
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