Humana
Does not comply with policy

Humana retains using reasons to not spend based on my child's plan. The statements return as "fee requested not acquiring pre authorization, " or they do not spend inside the 15 business-day period of time needed from the state-of Atlanta, or they declare there's a co pay owed. This year, my child created 5 excursions to 1 physician. Same reasons. We struggled it, plus they ultimately accepted they ought to have settled. The physician got settled in March. We documented them towards the Insurance Commissioner numerous occasions.in most situations (there have been 149 statements this year), these were designed to spend 100% of the costs based on the plan. We actually delivered them a duplicate of the own plan. After wasting hours and hours about the telephone each week, they ultimately completed spending the statements in 2010 in March. We report all of the phone discussions utilizing Report Our Calls.com. Once they discover we've documented, they're a lot more prone to work. We're getting the same issues this season nevertheless. If other people in Atlanta is having an identical issue, please review. It may be worth speaking with a lawyer.

Company: Humana
Country: USA
State: Georgia
City: Marietta

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