CVS Pharmacy
Poor customer service

I have only used CVS for presctiptions once before and now will never be back. My mother who is 90 years old has a lot of prescriptions. I have an AARP and Medicare card that has always been excepted at all other drugstores including Publix and Target. First they told me I had the wrong cards for her then when I returned with her cards they said they still were not right but could look them up. If they could look them up why did they not do that in the first place instead of making me run home. When I told them I have filled prescription for her many times using these cards they then told me well someone probably had to look up the information and just did not mention it. Hello is this not customer service? They are rude, snippy and condescending.

Company: CVS Pharmacy
Country: USA

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