United Health Care (UHC)
Bad Customer Service

Sent an email to me saying my "EOB" (Explanation of Benefits) was ready. So I go the the site using their link. I cannot get the EOB to display - I get an error message from the site that it cannot be accessed. All the other links work. I call their website support. I spend 3o minutes answering the same questions multiple times. I get another call and hang up. I solved the problem myself. They do not support tabbed browsing! That's right. I can get the EOB by navigating in the same window - not separate tabs for each EOB.

Company: United Health Care (UHC)
Country: USA
State: Missouri

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