Discount DVD Superstore
DVD Distribution Center Mising Order and Missing Customer Support
- 06-04-2010
- 7
I ordered twice on May 18 two separate orders. My payment has been taken from my account, but I have not received my product as of yet nor does it indicate on their site whether it has shipped. I waited the 7-10 business days and I am still waiting.
Their customer support email: support@discount-media-support.com does not work. It sends an error message back stating that this email address is invalid. And if you leave a voice mail message for Customer Support at (312) 380-6692, no one calls you back. AND the fax number says that they are temporarily out of service at this time.
I am going to dispute the charges with my bank as I do not think that the company is ever going to respond or send the items that I ordered.
Company: Discount DVD Superstore
Country: USA
State: Illinois
City: Chicago
Address: 40E Chicago Avenue #320
Phone: 3123806692