CVS Caremark
SHORTING MY PAIN PILLS - Prescription Medicine

On 07/14 i went to

Cvs # 232

To get two of my scripts filled, both are controlled meds. After i got them i walked into my car and looked at the bottles. I seen that my pain med bottle was very small and normally the bottle is very larger. After looking and then counting the pills - i seen that they shorted me 100, yes 100 pills. I walked right back into the store with the bag which had all the info stapled on it and the bottles.
I informed the cashier - first thing she said was are you sure u didnt have another bottle, or do something with them bc we always triple check our counting. I said yes hun i am sure i just walked out 1 minute ago look at the time it was filled. So she rolled her eyes she got the pharmacist. Who looked at the bottle and then pulled up my doctors hand written script. The pharmacist actually laughed and said ops i thought it was 20 not a 120. Then i was given a new bottle will all the right amount of pills. Never once did a person say i am sorry, or thank you for telling us. 5 or 10 pills is one thing but 100??? What the heck is wrong with this people! If i didnt caught this it would have been my fault and would not have had enough meds to go threw 4 days.

Company: CVS Caremark
Country: USA

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