ActiveForever.com
Linked with a "free shipping club" via their ads but the statement on invoice indicates that ActiveForever provides free shipping: misleading advertising

Health & Medicine

Like many Internet retailers, ActiveForever has links to "free shipping clubs" which have monthly fees. When I complained about this practice to the customer service representative: Sharon Davis, she acknowledged no corporate responsibility for this ad appearing in their checkout procedure. What is most misleading is that the follwing appears on the invoice: "NOTICE: This order qualifies for a free shipping rebate. Click to claim."

If the company doesn't provide this then why does this typed message appear on its invoice? It should not. Ms. Davis' reply was that all Internet providers had ads on their websites, etc. She lacked the intellectual capacity to understand that the line of text: "Notice..." was misleading and in effect, constitutes false advertising.

She then promised me to provide me with a code so that my next purchase would be shipped free. I had to call her at the 800 number after she sent me emails with no such code. I had to hound the woman, to put it briefly.

I urge all consumers to complain about this practice to their Internet retailers.


Company: ActiveForever.com
Country: USA
Phone: 18003778033
Site: activeforever.com
  <     >  

RELATED COMPLAINTS

CSN Stores - Office Furniture.com
CSN Stores Misleading Advertising

Buy
Misleading Promotion and No Customer service

Wirefly.com / Ipiwireless
Wirefly.com, Ipiwireless misleading on their advertising was overcharged Wirefly.com Internet

Orgreenic
Consumer Report

Peddlemaster, Peddlemaster.com, Active Forever, Activeforever.com
Peddlemaster.com refuses to refund money to elderly couple who are on a fixed income! Johnstown Colorado

Dewberry Crafts
Consumer Report

The Hipster
Free Shipping Not Given with Discount Code with no response after the first time contacted

Miracle Blade 111
I ordered one set of knives and they sent me one free (as per their ad) they charged me for the free item's shipping!

Precision NuWave Cooktop
Consumer Report

Proflowers.com
Free shipping claim rip-off