Humana Inc
Enrolled without realizing, cannot get disenrollment letter

I am in the open enrollment period before my 65th birthday, when I am eligible for Medicare. I have been looking into several different insurance supplements to Medicare. I did not understand that Humana would replace Medicare. That was not explained to me. I also did not realize I had enrolled in Humana just by talking to them.

Consequently, I am now trying to get a disenrollment letter from them, and I have enrolled in another plan that goes with Medicare instead of replacing it, which is what I wanted. I called Medicare. They told me that I had to be disenrolled from Humana before I could be enrolled in the plan of my choice.

I do not think Humana treated me fairly. It was like they were more concerned about money and their company than they were about people. I need that disenrollment letter now.

Company: Humana Inc
Country: USA

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