Advanced Colon Plan
Nutrition Craze, Acai Optimum Plan NO Refund credit or check, NOW NO Answer at company

Received Advanced Colon on July 29 and Acai Optimun on July 31. I started calling on Sept 15 to get my credit back.

I was told it I was approved for the rebate on 9/9 but the process would be 2 - 3 more weeks. On Oct 13 they told me it would take another 40 days of processing before I would receive the credit. Many other calls inbetween have been noted, but they always came up with some kind of excuse.

On January 11 I spoke with a Gretchen and asked to speak to a Supervisor and she told me they were not talking phone calls. I asked her if she had received customer service like they give there, if she would be satisfied and she said no. I hung up with her and tried another person and spoke with a Jeanette to see if I could get anymore answers. Jeanette said that since I did not receive my credit back on my card that they would send me a check.

She also told me that it would be at least 30 days before they could send out a check (which would be Feb 11). I asked her where I would send a letter of complaint to and she gave me the following address. Nutrition Craze, 7102 West Roosevelt, Ste 100, Phoenix, AZ, 85043. Needless to say by Feb 21 I have not received a check nor a credit to my credit card. I have tried calling the phone number that I have always called 877-529-3745 and now I get their afterhours message. I have left a message but have heard nothing.

Company: Advanced Colon Plan
Country: USA
Address: 7102 West Roosevelt, Suite 100
Phone: 8778251528
Site: advancedcolonplan.com

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