Unknown
Carol, Manager and Stylist

I'd utilized Denise, the supervisor of the beauty salon to get a shade and design and was pleased. On 1/7, I signed in at around 10:00am and ended up waiting well over and hour and a half before she started a spiral perm for my fine hair that would be wash and wear (she said). I had been left resting having a moist mind cold whilst the space was chilly and thus was the lasting answer she placed on my hair. It had been unhappy when I lay in the wash dish for near to one-hour cold and unpleasant. I noticed an ad and appeared about the cost graph at the front end also it stated perms incorporated design. Denise didn't wish to design it but did and that I needed to get into a fitting space to brush it out it appeared so terrible. Oh, and pay attention to this! Used to do not get free from the salon till it had been dim below near to 5pm. I used a whole evening having my hair destroyed and needed to purchase it! The perm wasn't ugly but my hair was dried, fragile and right. She'd obtained numerous individual telephone calls plus one from her "large chef" regarding another customer complaining of elegance. I had been sitting there convinced that this beauty salon required an overhauling! Our hair continues to be overprocessed and that I returned into observe Denise on Friday, Jan. 10 to determine what she might do to repair my broken hair. She trained it and stated she'd cut it but reduce lots of my hair down. It's nevertheless chaos and two of my buddies who're certified stylists explained the merchandise was possibly poor or it had been overprocessed and today I'd need to get much more stop and obtain regular deep-conditioning until my hair grows out! Denise contended with me and explained the proven fact that my hair seems horrible and that I can't do something withit "is all-in my mind." I'd like my money-back and payment for my broken hair. After I returned in Denise was rude, didn't provide me-any of my money-back and wouldn't acknowledge that which was apparent. She all messed up! She also required individual calls while waiting on me. I'm showing everybody I understand how poor Smartstyle in Michigan Town, IN is and certainly will never patronize the area again!

Company: Unknown
Country: USA
State: Indiana
City: Michigan City

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