Pure Sleep
Puresleep.com Pretend to ship and then disappear

Pure Sleep is an oral appliance that is supposed to help to aid people who suffer from snoring (and the ones who love them) to sleep better. I have lost sleep trying to get a refund or the appliance!

I ordered the Pure Sleep appliance in August of this year. I was sent an email saying it was shipped in October. Nothing showed up. When I tried to call the customer service line, I got a busy signal constantly. I sent an email and got an immediate email back saying that they would get back with me.

Two weeks later, I received an email saying that it had shipped but the address they said it went to was in another country with my zip and state listed.in other words, a totally bogus address. I informed them of the rediculous address and gave them the correct one so they could make good on my, now, four month late order. The answer I received was as follows:

"Once the package is returned, we can reship or refund the order"

Now how will the order be returned from NOWHERE??? I have contacted my attorney to act on my behalf, for a stupid $60 internet order. Dont go near these folks!!!

Company: Pure Sleep
Country: USA
Site: puresleep.com

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