Eye Buy Direct
Poor Quality and Bad Customer Service
- 06-02-2010
- 14
I requested a set of spectacles out of this organization also it got them about 3 months to possess them shipped, used to do not worry over that, it had been no big deal. I received the spectacles in Late-November/Early December.
After I first received the spectacles I had been originally happy together. I told several relatives and friends concerning the organization. Following a month or two of sporting the spectacles among my contacts dropped out and that I couldn't think it is.
This appear to be quite a simple repair, I thought I'd simply contact EyeBuyDirect.com and ideally they'd fix it free of charge, they'd fix it and that I might purchase it, or they'd simply mail-me a brand new lense and that I might fix it. I constantly named the client support quantity and that I couldn't get anybody about the point to assist, for nearly three months of calling the phone call visited a voicemailbox. I eventually chose to strike the prompt for revenue in the place of post-sale help, so when I struck the prompt for revenue I instantly got a consultant on the telephone, who recommended me they wouldn't assist me at-all she said I had been out-of my 14-day screen, and today I'm on my on, I subsequently questioned her easily shipped it to them might they repair it she stated "No" which easily shipped it for them, they'd contribute it to goodwill, I then request easily settled them might they repair it, she said "No", I subsequently questioned if she might just mail-me the contacts, she stated "No" the I questioned her unchanged "And So I am simply attached, huh?" and she said "Yes".
I had been extremely disappointed and incredibly disappointed. Don't conduct business together. I came across a much better organization named www.glassesshop.com, they've existed longer, they provide per year guarantee in the place of 2 weeks like EyeBuyDirect.com, their spectacles are better-quality and also you get subsequently within the email in fours in the place of three months like EyeBuyDirect.com, do not store with EyeBuyDirect.com or you'll be performing a depressing tale like me, consider my recommend today and opt for www.GlassesShop.com or another person actually, I am talking about anybody needs to be much better than EyeBuyDirect.com.
Company: Eye Buy Direct
Country: USA
Site: eyebuydirect.com