Aspen Dental
Former office manager admits falsified treatment plans and overcharging

Health & Medicine

To all Aspen Dental patients... I would like to apologize for my short stint as office manager. I quit after allowing my Regional Manager to bully me into falsifying treatment plans and overcharging customers and insurance companies. With the job market the way it is, I was afraid to lose my job. However, after many sleepless nights, I walked out. I totally admit that my office was involved in fraudulent treatment and falsifying health records. As for my part, I did the least fraudulent things I could and as a result was written up a few times because my manager wanted me out. My manager told me that I was too compassionate and too soft because I refused to ram treatment down patients throats. I now sleep well and have made my restitution with God.


Company: Aspen Dental
Country: USA
  <     >  

RELATED COMPLAINTS

Aspen Dental
Balance sent to collections after quoted zero balance

Aspen Dental
Billed insurance companies I did not have for dentures

Aspen Dental
Regular cleaning request turned into upsell of deep cleaning

Aspen Dental
Pressured into x-rays and billed at non-provider rate after insurance paid

Aspen Dental
Overcharges for root canal and crown plus unrequested add-ons

Aspen Dental
Ignored for thirty minutes at front desk before leaving

Aspen Dental
Denture package for 1700.00 still does not fit after eight visits

Aspen Dental
Unneeded crown and fillings quoted; second opinion saved $1,595