Aspen Dental
Billed insurance companies I did not have for dentures

I purchased the top of the line dentures. They told me my insurance would pay for most of my bill. They lied!!! Beware. It cost me nearly six thousand dollars. They billed insurance companies I didn't even have. They tell you in the beginning that they talked to your insurance and your insurance will pay. My insurance company never spoke to them. I was getting rejection letters from insurance companies I didn't have. When you call, " The office manager is in a meeting, " The office manager is on lunch" The office manager has left for the day". This went on for 3 days. Then I was told to call the main office of Aspen Dental.

Then the bills start coming, Why??? This should be paid!!! I called the main office, told them they billed the wrong Insurance, I was told they rebilled the correct insurance, and not to pay the bill. They finally billed my correct insurance, my insurance paid less than a thousand. They quickly billed me the balance, and the price was now higher than what they quoted.

But of course the quoted price was only an estimate. Warning!!!:. Stay away from aspen dental. Oh by the way, this is a very compressed version, Over 200 phone calls, Countless hours, Sleepless nights, "LESSON LEARNED" " DO NOT TRUST!!!

Company: Aspen Dental
Country: USA

  <     >