HealthCare One
Promises to send a Refund but NEVER does!

Being a college student with no insurance, any discounts make a difference. I signed up with Healthcare One believing it would actually help. After signing up, I realized what I really signed up for and it took several weeks to be shipped so I decided to cancel. I immediately called to cancel so that I could get a full refund. The representative said she would put in my request and once processed the money would be sent back. After waiting for about 2 months, I called back to see what the delay was and she said she'd contact billing by putting in another request.

I waited 2-3 more months and got the same exact response.By then I'd grown impatient and demanded to speak with a representative in billing but of course - there's no contact between customer and billing. Now, it's been almost a year since I first contacted them to give me a refund. I wonder if I'll ever see my money again.

Word of advice - don't sign up!!

Company: HealthCare One
Country: USA
Phone: 18003606543
Site: healthcareone.com

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