MACT Health Board - Tuolumne
Horrible Billing department!

I have been a patient with this health care provider for about 11 years. When I switched my insurance companies I found I had a co-pay of about 20 dollars a visit. Each time I went in I would see "Co-pays due at time of visit" signs through out the office. I came prepared and was never asked for the co-payment, I would then ask and told over and over "I cant give you a total I have to wait for the paperwork, dont worry wait for the bill." I dont have much money so I kept asking to pay only one time was my co-payment accepted. Later I was told I had a couple outstanding bills, I went into billing after being told I couldn't be seen until I had made arrangements, I filled out paper work and was happy to find my bill was reduced to 38 dollars and I had a clean slate. Months later I was told they had missed bills and I still had a balance. Never once was I told I took both my kids to be seen I was being seen over 3 times a month. So once again I go into to the NEW billing department made arrangements AGAIN started to pay and low and behold I find that the office had closed for a time. I tried calling the billing office in Angles Camp no response. I got a bill for over 2,000 dollars so I called again only to get messages that they were on a furlough. So I waited... And once again was bombarded with calls requesting money, I was in the middle of a series of appointments for my dental work when half way through I was told to make a payment or they couldnt fix my teeth one of which they had pulled. I had just paid 40 dollars and was only asked to pay 20 a month, I had made my commitment I was shocked while they made a scene of calling Tamera to open my acct. Since then I have been cornered during my childrens well child check ups, Had phone calls over a 9.86$ bill. They sent me to two collection agency's as well as continued to call me themselves. I was told they were trying to see who could and would collect first. This company goes above and beyond to make your life horrible if you owe even a penny. If it wasnt for the doctors and nurses I would have never put up with this. Someone needs to look into there billing I smell something fishy!

Company: MACT Health Board - Tuolumne
Country: USA
State: California
City: Sonora
Address: Mono Way
Phone: 2095339600

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