Custom Built
Fraudulent business practice

Complaint description:
on 6-13-09 i signed up for a membership with cardio express gym in manchester connecticut, with louis pelletier as the personal trainer i interacted with. After explaining in detail the costs of the personal trainers fee, i signed the paperwork and upon being told the final costs which was 221.54 u. S dollars, i was then told that fee would clear my bank on 6-15-09. I instructed louis pelletier that i could not at this time afford this cost, and instructed him that i was not interested in this service nor its inflated fee. I also told to please make sure that this doesnt get sent to my bank under any circumstances. At which time louis agreed with this. He also was to make sure that this got terminated right then and there, i had instructed louis 3 times on 3 separate occasions to make sure of this. He assured me that this situation would be taken care of, and would not be sent to my bank at all. This was on 6-13-09, which places this well within the 3 day or 72 hour grace period as with any business a consumer is allowed to back out of any agreement/contract per ct consumer law (reg z article 52) i contacted louis pelletier on 6-19-09, after being in contact with my bank, and finding out that this illegal charge had been submitted to the bank already for payment on 6-17-09 without my express permission and consent. I then was told by my bank that i not only had a negative balance in the account, i also incurred over draft fees which i dont feel at all responsible for these fees since this transaction was done under fraudulent means. This has also not allowed me to pay certain bills that anyone would normally incur, i.E. (rent, gas, food ect.) when i was in contact with louis pelletier this A.M. I was told that since he didnt see me on 6-15-09 he took it upon himself to go ahead and charge my bank the full amount of 221.54 u. S dollars, knowing full well that i had instructed him to wait untill he either i arrived at the business or gave him express permission, which as we all know never happened in this matter/situation. He waited the normal 3 day period and on 6-17-09 the charge was sent to my bank for payment i would like to see a full refund of the $221.54 credited back to my account, in addition to covering any and all overdraft fees incurred to me by my bank, i also plan on filing a small claims court action in this matter, and will be in contact with richard blumenthal at the attorney generals office here in connecticut.

Your desired resolution:
full refund/including bank over draft costs, lost time from employment, fuel costs ect

Company: Custom Built
Country: USA
State: Connecticut
City: MANCHESTER
Address: 352-R WEST MIDDLE TNPK
Phone: 8604631355

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