Luminous Brites
Unauthorized transaction

Health & Medicine

I decided to try your free sample for teeth whitening for the $4.99 shipping and handling...

I never received the sample, they say they delivered it and have a tracking # as well.

The address they say it was sent to is my business.

It's tender loving care dog grooming. I receive packages here on a dailey basis, but i sign for them all.

I have several stores connected to me and i am located in a very busy city.

It could've gone in the wrong mail box or someone could've taken it if it was left outside.

Either way, i should not be responsible for this!

I never received the trial so i didn't feel i had to cancel anything!

I called to get my refund and not only were they rude, it literally took 2hrs to get someone on the phone.

I made sure i got his info. I tried to explain my delema and how unfair it was and larry proceeded to tell me that "life wasn't fair" and to pretty much deal with it!

I want to make sure everything is cancelled and i get my refund for$88.97.