Meaningful Beauty
Deceptive practice when I requested cancellation of order Internet

I saw a TV ad for the Meaningful Beauty line and ordered over the phone. The same day I changed my mind and called back the next morning to cancel. I was told that my order was not in the system yet and to call back in a couple of days.

I called 2 more times on succeeding days and was told the same thing, that my order was not in the system yet and so it could not be cancelled. I was assured that my order would not be shipped yet.

The day after, I saw an email notification that my order had been shipped! I called to protest and was told that they ship the order BEFORE putting it in the computer. I was told that if I returned the shipment I would be reimbursed but it would take 4-6 weeks.

I received the shipment and refused it. Now I am waiting for my refund. I protest that I was denied my right to cancel because the customer service rep I spoke to did not inform me that my order would be shipped BEFORE it was in the system.

Company: Meaningful Beauty
Country: USA
State: Nationwide
Phone: 8009270047
Site: www.meaningfulbeauty.com

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