Walmart
Eyeglass Insurance Refund Still Unresolved After Returns

1-31 bought a pair of eyeglasses -had to return them on 2-10-08 -picked another pair out - but then again they did not fit and returned them on 314-08 which was within the 60 day refund — now comes the problem —my insurance pays 100.00 on hardware - and when I return the eyeglasses they said they could not refund the 100.00 — and would send it back to insurance co.

I started calling customer service on 3-14-08 and talked to 12 customer service 2 supervisors and still have not got this resolved — also walmart has billed my insurance co. 3 more times for the same claim and the insurance co. has yet to receive that check they said was ready on 4-10-08 I'm now in the process dealing with incompetent district managers and will be soon calling corporate offices. The insurance company says this money will be return to me when they rec. a check — and the district manager keeps paying phone tag -or promises it will be fixed and as of yet —nothing

Company: Walmart
Country: USA
State: Kentucky
City: Middlesboro
Address: 25E
Phone: 6062485389

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