Maple City Chiropractic - Dr. Ann Dowling, DC
Maple City Chiropractic - Dr. Ann Dowling DC VERY Rude & Unprofessional

I received a bill from them for $10.12. I called to pay it over the phone. The secretary, Capri, didn't know how to do that so I told her that I would come in and pay it, but I wanted to make sure that I didn't get turned in to the credit bureau. She said that she would mark down that I attempted to pay the bill and that I didn't need to worry about getting turned in.

I went to the office on 03/20 to pay it and the office was closed. I received another bill on 03/21 & written across the bill was this statement: "Please send payment to avoid further collections. This is your co-pay on your examination. Blue Cross has already paid their portion."

I called the office to try to explain that I HAD attempted to pay this TWICE. Dr. Ann Dowling, DC is the person that I tried explaining this to. She kept interrupting me as I was trying to explain that I HAD attempted to pay the bill. She stated that the office WAS open yesterday until 6, implying that I was lying. I asked her if they went to lunch and she said yes, from 1-3, which is the time that I went there.

She was very rude and unprofessional during the whole conversation and told me to just keep my $10.00, they didn't want it & then she hung up on me.

Prior to this incident, I had only went there ONE time. THEY canceled my next appointment due to the Dr. Having an emergency, my next appointment I had gotten mandatoried to work and didn't make the appointment. The Dr. Left a very rude message on my voice mail. I called to let them know that because of the unprofessional ism of the Dr., I was going to find a different chiropractor.

Company: Maple City Chiropractic - Dr. Ann Dowling, DC
Country: USA
State: Michigan
City: Adrian
Address: 1114 S. Winter St. Suite 7
Phone: 5172641699

  <     >