Cropper Medical, Inc. T/a Bioskin
Horrid customer service - worst ankle support ever tried

Suggest not buying from or using this company's products -

Their customer service is the worst -

The Visco Ankle Skin w/Figure-8 Wrap is one of the MOST UNCOMFORTABLE ankle support products ever.

This product (Bioskin Visco Ankle Skin w/Figure -8 wrap) had been previously returned to Tanner Croppper - as per his instructions - so they could "stretch" it - having been told "it would then fit" and be "more comfortable". When notified that in fact, it was "not more comfortable" and that i was unable to wear it after trying it on - my emails were ignored.

I placed the ankle support back in it's original packaging and put it away in a drawer - forgetting about it - until last month. I again contacted Cropper Medical, Inc. - asking again that they either exchange the product or issue a refund. Their "customer service manager" (Walter) refused - when asked why the company president (whom i had previously talked to about their products) failed to reply - the customer service manager stated "because he didn't want to deal with you anymore."

Stay away from this company and their products!

A complaint has been filed against this company with the Better Business Bureau - the case has been closed with this comment:

12/18 No Response from Business re: Consumer Rebuttal

Company: Cropper Medical, Inc. T/a Bioskin
Country: USA
State: Oregon
City: Ashland
Address: 240 E Hersey St Ste 2
Phone: 5414880600

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