Oralbright
Ripoff dishonest sneaky deceptive burying conditions trapping consumers

I fell for their trap back in January. At that time they hadn't perfected their scam yet. I requested the 'free' sample, then found to my horror a charge for $34.95 on my credit card 3 weeks later. Once I was able to find the terms & conditions, I discovered that if I returned the kit unopened a refund of $34.95 (purchase price - $15.00) would be credited to my account.

I called and cancelled my 'subscription' and requested my refund. They argued, but finally agreed that if I sent the product with delivery confirmation they would give me the refund. I had not yet received the second kit, so according to their terms I was eligible for a refund. I sent the kit back on February 21.

Needless to say, I have still not received the refund. I have called several times. Several weeks ago I was told that the refund would be processed as soon as I hung up. Today I was told that the management has changed, and they no longer give refunds. I'm still waiting to hear back from that new management. This is a disgrace! They did not make the terms evident at the time I requested this sample. I was totally unaware of the coming charges. They should not be allowed to call this a 'free sample'. It's nothing but a scam!

Cynthia
Port Jervis, New York
U.S.A.

Company: Oralbright
Country: USA
State: Utah
City: Hurricane
Address: 73 South Main
Phone: 8776725548

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