Ultrafitness.com - Ultrapm
Ripoff, refused to cancel, lied about the process to cancel, refused to refund the money they took from me after I called the first time to cancel the supposed account

Back in the beginning of August I noticed charges on my credit card for $44 and did't know what they were. I called the company they claimed I signed up for a free 30 day trial that would renew every month after. There were 2 charges in the first month. I said I hadn't applied for anything that I could recall, but to cancel anything to do with them. They said they did.

I checked my account just today October 1st and noticed that instead of canceling the account they lower the amount being charged to my card to $24 twice in a month. I called again today to find out what was going on, since I cancelled all of this.

The customer support person refused to give me a refund, said I signed up for it and they wouldn't cancel it. If I wanted to cancel it I would have to go to their website, he said to go ultrafitness.com, which is not a working website to cancel the account.

I've since called my bank to go through the hassel of removing the charges that way.

Company: Ultrafitness.com - Ultrapm
Country: USA
State: Utah
City: Jordan

  <     >