HIP of New York
Ripoff (Health Insurance Plan) KEEPING MY PAYMENTS WHILE I'M NOT COVERED!

I had been a member of HIP Meidcare Plan for the past two years. During this time, HIP continually raised co-pays, deleted drugs and changed doctors on an almost monthly basis. After I received a notice that the premium would more than double, I cancelled my enrollment. I sent a fax, received a confirmation of the fax, emailed (3 times) and made four phone calls. Everyone with whom I spoke assured me that my membership was cancelled. However, I am continuing to be charged the premium through automatic deduction from my checking account. My bank informs me that I will need to place a stop-payment on this charge MONTHLY! At a cost of $20.00 for each. It will be less expensive to close the account and start over.

While I had tried being polite and listening to what had been said, absolutely NOTHING happened.in fact, after my last call, I was told a check would be mailed to me to reimburse me for the charges to my checking account. Today (9 weeks later), I again called HIP to be told that just yesterday they began processing my request to cancel this insurance plan! They couldn't tell me when a check might be sent, or when I might be covered by Medicare; leaving me uninsured for the past month and a half, and for the uncertain future.

All the people with whom I spoke repeated the script they had in front of them and were uninterested in a person on Social Security as sole means of support being out of money!

Alicia
New York, New York

Company: HIP of New York
Country: USA
State: New York
City: New York
Address: 134 34th St

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