Groupon
Account Hacked and Fraud Department Unreachable for Police Officer

Health & Medicine

Someone hacked my Groupon and bought something for themselves. I have contacted Groupon numerous times asking them to speak to the officer who is handling this criminal case. The officer cannot get through for weeks to speak to a person in the fraud department. Whenever I get through they tell me they will contact the officer and they do nothing. They say the officer should call them but what's the point if he can't speak directly to fraud?! I am at a loss!


Company: Groupon
Country: USA
  <     >  

RELATED COMPLAINTS

Groupon
Unanswered Emails and Refused Supervisor Request Over Auto Detailing Voucher

Groupon.com
Bedding Order Never Received, Efforts to Reach Company Failed

Groupon
Maid Service Voucher Not Honored Due to Contractual Dispute

Groupon
Terrible Stay at Wild Dunes with Construction Noise

Groupon Canada
Coupon for FTD Flowers Was Already Used When Purchased

Groupon.com
Merchants Offering Vouchers Cannot Follow Through on Bookings

Groupon
Limo Deal Unusable Because May Was Fully Booked, No Refund