Massage envy
Do not become a membe

Mediocre massages and less than mediocre customer service atthis particular site. *BEFORE YOU SIGN UP KNOW THIS* that when you want or need tocancel, they require a 30 day notice - and you will be charged one more monthafter that - and you have only the next 30 days to use the massages you havealready paid for, no matter how many that may be. Also you can only gift onmassage a month with a $10 fee. And you cannot cash out your unused massages.in my example I was just let go at work. I called massageenvy to cancel my monthly membership. And I was told that I had to come in oremail my cancelation request-fine. Also that I will be charged one more time, and I only have the next 30 days to use the 4.5 massages I have already paidfor at $60 a pop. So because I am unemployed now and cannot afford to pay themonthly fee of $60, I have to still pay another $60 and only have 30 days touse 4.5 massages or lose out on $270. Does anyone agree with this business model? Since I paidwhen I signed up and the massages and monthly charges started then, how is itthat I have to pay one more time, but do not get a massage out of that? And howis it that I have paid in full $270 worth of unused massages that massage envywill not honor after 30days? Well I can tell you that I will never sign up with thiscompany again. Nor will they ever see any more of my money. A better deal is going through your insurance and gettingmassage at the co pay rate. Or network on FB or CL, there are plenty of reallygood massage therapists out there looking for more work. And then you can trulyknow that you are getting what you pay for with no contracts.

Company: Massage envy
Country: USA
State: Washington
City: Redmond
Address: 17214 Redmond Way
Phone: 4255589399
Site: massageenvy.com

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