Wondergel
Undisclosed costs not returned

I requested a chair support for $52 as well as in the remark area requested Wondergel since the only choice they provided was advantages to ship USPS. They dismissed my remark and delivered UPS anyhow, getting for delivery to Canada $32.10 days I obtained a telephone call from advantages challenging $40 for broker costs and taxes, which $33 were broker fees on a product that's duty free. Reimbursement the whole cost and Wondergel declined to stop the cargo, stating that people might nevertheless need to spend the delivery cost. This left the selection of spending an overall total of $125 to obtain the cushion, or spending $32 to obtain nothing to people.

Our criticism to Wondergel was fulfilled with rejection to think about any problem. They noticed that their site identifies that fees and responsibility might be due and they don't consider global results. I recommended that inability to reveal a "broker" charge that's more than 60% of them price comprises deceptive the client. They seem information to allow the same task occur to every other worldwide client and have provided no payment. Beware!

Company: Wondergel
Country: USA
State: Utah
City: Alpine
Site: wondergel.com

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