Rent-A-Center
Infested Couches

I'd gotten a family room collection from Rent A Center after I shifted into my first condo (07/08). I liked the family room collection that I'd got, and also the cost was a good add up to spend bi weekly. Because of hidden conditions I shifted from the condo I had been hiring and shifted into my father's home (10/15). Right before my cousin was because of provide birth (07/04) I exchanged the initial family room set to get a diverse larger collection. I came across this really good sectional that appeared and worked excellent within our family room. And also the pay-off quantity was significantly less than another family room established; therefore obviously I had been feeling very good about ultimately possessing the couches. Little did I understand that after I exchanged my previous family room set for that fresh family room collection, I had been buying on another personis funds (Rent A Center had a occasion happening in those days) therefore it was like my couches were "used" in regards to a month later (07/26) I had been resting on a single area of the sofa along with a bed-bug was moving on my supply! It flipped me out! We never had this kind of issue in the past in my own father's home. 24 hours later we were washing our family room out, we got aside our sectional sofa and there is simply an invasion of bed bugs within the coating and encompassing the component where the couches link. I had been really annoyed, I arrived so near to possessing these couches and today these were plagued. And so I approached Rent A Center immediately and we got a state began. It had been in regards to a month 5 before they ultimately ceased providing me the run-around. Throughout that month 5 I had been informed to get hold of Terminix plus they arrived to my father's residence and did a complete examination and quit and we noticed nothing more till 6 months later (provide or consider), and Rent A Centeris area supervisor (I overlook his title) named me back and stated there's nothing that they'll do, and in the looks of the statement the invasion had been contained in the house. He did not state wherever, but he did state that there is nothing they may help me with. Per week before I exchanged my family room collection for that sectional we'd a property examination plus they discovered no proof of any kind of invasion within our house, of course if they did, they'd have instantly informed us. But there is no indicators of any invasion. Then when I had been speaking with the area supervisor I obviously stated he should be mistaken which it'd to become the couches that triggered it. Today the "plagued" couches are resting outside my fathers house and we've nothing within our family room. I'm like I had been cheated and that I dropped over $2000.00 to get a sectional I can not use. I believed that once they reclaimed furniture they might examine and clear it before placing them in their "show-room". I am in a total-loss and may utilize some guidance any remarks could be greatly appreciated.

Company: Rent-A-Center
Country: USA
State: Wyoming

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