The Interior Gallery
No refund/replacement for damaged vanity top after 6 weeks

Furniture & Equipment

I requested your bathroom mirror collection and also the mirror top had damage. They suggest that they arrange the best to displace broken product within 30 calendar days of notice from the client. Nevertheless, despite 45 calendar days, no alternative or reimbursement has occurred, in my own situation. The client service representative. Dare hang-up the telephone out-of rage, and said she'd no idea what went wrong together with her telephone after I started the follow up conversation.

The solid surface mirror top was damaged due to the architectural defect. Firstly, it generally does not have assistance apart from four attributes of the timber cupboard it rests on. To be able to correct this issue, I'll have to * the mirror top and put in a plywood to-go beneath it so the mirror top does not have to keep the fat of the large pottery drain, large tap and itself. Subsequently, the mirror top isn't formed to suit the wooden cupboard. Just two 19" attributes contact the mirror top, while two 47.25" attributes are "floaty". Finally, there is insufficient impact-absorbing substance within the container for cargo. A thin coating of cardboard container was the only real cusion between huge pottery dish and also the mirror top. Using the structual debt combined with large dish striking it during cargo, there's no means the mirror top may endure.

There's not been a genuine apology in the company for making your bathroom of the group of three kids disfunctional for more than 6 months.

E-commerce doesnot mind investing in removing criticism documents from, you realize, "W x3" but doesnot create work to enhance itself or focus on client satisfaction, so far as I've experienced.


Company: The Interior Gallery
Country: USA
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