Mathis Brothers Furniture - Oklahoma City
Poor customer service - delivery

In July my spouse and that I chose to utilize Mathis Friends to provide our new home. We'd an excellent salesman, Chris Gibson (who's no further there), and after paying hrs and over $11,000 we'd selected furniture for the dining room, living room, master suite and 7 stools for the club and area.

While matching our shipping day, we were educated the vehicle might just provide on Thursdays to the area. It was a once we would need to be off-work to become there on the weekday. Prior to the evening of shipping, I had been approached by revenue director Lou Robinson (405) 417 3110 and advised the reflection towards the bureau/reflection we'd selected ended up to become damaged and they would need to purchase a brand new one from Florida which it'd not maintain for all months.

About The shipping morning, all products were shipped aside from the backordered stools and also the reflection. The stools came into being per month later again just on Wednesday to ensure that we'd to skip a later date of function.

I approached Lou Robinson again and had a shipping planned for Jan. 19, a Wednesday that I'd be property for. Well, evidently Lou wrote down the incorrect day and that I was left awaiting furniture that never appeared. Today it’s March and our furniture nevertheless hasn't been shipped.

I've called the client support supervisor Don Easley (405) 951 1389 and described the problem to him and nothing has been completed. I've requested to consult with the store-manager Danny Minnick and he'll not return my calls.

Roughly 7 weeks plus they nevertheless haven't shipped my furniture! They definitely don't have any idea of customer support or even the understanding of what sort of company ought to be run. I'll never purchase something there again and that I guarantee to inform all my buddies how horrible they're.

Buyer beware!!!

Company: Mathis Brothers Furniture - Oklahoma City
Country: USA

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