Costco.com
Shoddy Merchandise

Furniture & Equipment

In October I requested a couch and ottoman from Costco.com for my dad. It came November 5 as planned, however the seat didn't lie and neither it or the ottoman had thighs. I named the furniture business that it'd been delivered to determine easily might atleast obtain the thighs, plus they explained an unnamed individual might contact me back 24 hours later, but obviously never did. Next, their point was active. Then I named Costco.com. They'd no means to fix the issue at-all: the merchandise was no further accessible and so I'd need to have a reimbursement at which was it. Moreover, my reimbursement might come just after needing to delay 12-15 business days (until middle-Dec) to possess somebody come get the seat. After 30 days and $400 with nothing to exhibit for this, I'm considering getting everything towards the closest shop and challenging my return instantly.

I'll never store with Costco.com again.


Company: Costco.com
Country: USA
State: Washington
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