Sears
Maytag Neptune Washer Repairs Took Weeks and Appointments Kept Getting Pushed Back

In December my Maytag Neptune Washing Machine stopped working. It took 3 weeks to have it repaired because of Sears Home Svc. Just 2 weeks later it broke down again, that was 1/17 and today it is still not repaired! They cannot find the problem, reorder parts and every time they bump me back a week. The last time the service person put a rush on a "defective" part and it arrived the next day. However, Sears will just put you in the schedule whenever it is open next, no bearing on how long you have already been waiting. I'm disgusted and will never buy another thing from Sears. I urge you all to boycott Sears for their poor service support. You can read all the other reviews stating the same facts.

Company: Sears
Country: USA

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