Serta
Sagging within 6 months

In great faith I bought some John Monet Elite Company queensize bed. I start to observe that the bed had begon to drop after about 4 to 6 weeks after I bought them. I approached the shop and was informed to get hold of the service-center, that we did. The serviceTech arrived and

Calculated the department of the drop appx. Six different situations. I created a DVD and required It towards the shop where I had been informed From The supervisor that it'd be submitted internal shop email and that I could be approached and that I never noticed in the again. I purchased insurance and had a foryteight month guarantee. I actually approached The John Organization and was tol the personell in the shops were trained. The technology was excellent and confused why they simply would not trade them Actually tho I'm VERY dissatified whit the providers I tak received I still contiue to pay for my statement. It's certainly poorly-made and somebody must take responsibility and provide me what I'm spending money on. I purchased them since I want firm bed for my back

Company: Serta
Country: USA

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