American Signature Furniture
Bad furniture

I requested a couch and loveseat from American Signature Furniture. The salesman

Inspired spending money on shipping since if something were broken plus they

Sent it I'd obtain a substitute. Once the furniture was shipped there

Was a scrape mark along with a pit about the supply of the loveseat. The pit was little

Possibly about an eighth of an inch. The shipping person stated they'd inform

Work and send a specialist who'd possibly suggest alternative

Simply because they cannot restore a pit in leather perfectly. The organization hadnot

Approached me in a few times and so I named them-and they planned a technician

In the future out in three months. Meanwhile I experimented with contact both

Shop and also the corporate headquarters to convey I needed the loveseat changed not

Fixed. The organization workplace has just a contact address and didn't return 2

Emails.

Once The technician came he explained he'd restore the loveseat. I expected him

Concerning the pit and he explained itis not just a pit since there is some substance still behind it. He set what

Appeared to be putty in to the "pit" and there have been lumps quit in the fix. He

Stated they'd consider about one hour to dry. Three hours later the lumps were

Nevertheless there, I named the shop and described this towards the individual who responded

The telephone who assured me I'd not be asked to take furniture which wasnot

To my standard. She moved me to support where they experimented with plan

Another company visit. I requested to consult with something supervisor and also the

Woman who arrived about the telephone explained it had been like purchasing a vehicle and occasionally

Furniture includes some blemishes. I expected her if she was severe evaluating

Purchasing furniture to some vehicle.

In those days she set the store-manager Jason about the telephone. Jason asked me if it

Was a and that I stated it had been, that will be the same his delivery person noticed.

He called the support technology who stated it had beennot which today I ought to allow it to dried

Overnight. I told him used to do not need to simply accept broken furniture and he explained that quarry was one of several couches they provide and

I ought to observe how poor a few of the others are they restore. After many

Moments the ultimate outcome was easily was disappointed they'd deliver the support

Technology again, however it was his phone when the loveseat was fixed or changed. I

Need new (not broken) furniture when I anticipated after I bought it.

Company: American Signature Furniture
Country: USA
State: Florida
City: Fort Myers
Site: asfurniture.com

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