Cymax Electric Fireplace
Recieved inferior product/not what I ordered

I ordered an electric fireplace that included

Multi-Function "slim-line" Remote Control

Heat – On/off button toggles heat between the highest setting and off

Standby – Switches all functions on or off to the previous setting

Volume – Up/down controls the 5 volume levels

Flame – Up/down controls for the 5 brightness settings

Crackle – Three settings: crackle and wind, crackle only, and sound off

Embers – Toggles the rolling ember effect on/off

Sparks – Toggles the sparks on/off

Firebox Dimensions: 23.62"w x 20"h x 10"d

Viewable Area: 21"w x 15"h

Black frame glass front face

The one I got had one setting for flame and one for heat that is it, I could have gotten that down the street, they told me I got what I ordered it is false advertising, I am waiting for a call now to see what they are going to do about it

Company: Cymax Electric Fireplace
Country: USA
State: Washington
Site: cymax.com

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