Baer's Furniture
Bad customer service

My mother in law purchased a living room and kitchen set at the store. 2 days later we got a call that the sofa was not available unless we took the floor model (no other discount was offered). The day before delivery they called to say the sofa table is broken. I asked to speak to a manager, they told me one would not be in the store until the next afternoon. I left a message on the owner's voice mail. Larry 954-946-8007 ext 320.

A call was made to the salesman about the sofa and how disappointed we were, he stated he didn't care if we took it or not, there were plenty of others in line for it if we didn't want it. Nice customer service!!!

Company: Baer's Furniture
Country: USA

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