Ashley Furniture
Defective furniture

Furniture & Equipment

I ordered a love seat from the Murphy NC store. Did not notice the defect for a few days. One side of the loveseat was plump and full. The other side collapsed when you sat upon it. Stopped by Ashley and they sent a technician out to see it. He agreed that the one side did not have the proper filling in it. He agreed to take the loveseat back to the store and restuff it. Also the frame was splintered. They brought it back in 5 days and when we checked it the cushion looked the same. We told him to take it back. He refused and said that as far as he was concerned it was fixed... Please do not buy their inferior furniture... Wish we had done our research


Company: Ashley Furniture
Country: USA
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