Home Depot
Returns Without Receipt Require ID Shared With Third Party

If you return items without a receipt, Home Depot requires ID. Home Depot then takes your private personal information off of your ID and gives it to a third party without your knowledge or authorization. The third party company then issues a rating and/or score against your ID regarding whether or not you are a return risk (?). The third party is The Retail Equation, a sleazy back-door credit bureau wannabe.

They rate you as a return "risk" without a clue as to how much you spend or how many people you bring to their client's store. When you calculate a score, you divide a known by another known, or an estimate of a known. You do not divide by zero. They do not know me or what I spend in their client's store, so they are dividing by zero. And when you divide by zero, you get an error message...

Company: Home Depot
Country: USA

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