Home Town Buffet
Overcharged by mistake but won't refund promptly

On Friday 8/10 I visited a neighborhood buffet in newark Florida for lunchtime and also the cashier who had been clearly fresh and inexperienced overcharged me significantly. She should have pushed "7" twice, therefore in the place of receiving me $7.71 she joined $77.71. Used to donot discover it in those days, however the following day after I was examining my bank record, I instantly discovered that error and visited the buffet to get a return. The cashier wasn't there that evening and that I didn't possess a bill, only a bank statement. And so I wasn't amazed once the supervisor didn't spend me back but guaranteed he might examine the problem and might contact me in 24 hours. I approved that since I'd no bill. Later that evening I came across the bill using the overcharge, therefore nowadays I went there again to obtain a return. That same cashier was there, she acknowledged me, and we named the supervisor again. Obviously, he didn't contact me back, and also to my shock he nevertheless wouldn't return the cash, and extended to declare that "the organization workplace" must "examine it." Like perhaps I had been not by yourself, therefore it wasn't just one cost etc Etc.-But it's ridiculous, since the woman (the cashier) appreciated me. Thus in the place of apologizing for his or her apparent mistake they would rather throw suspicion on me. He never explained the schedule of the "analysis". I named the organization workplace having a criticism, plus they set me on-hold, clearly named that supervisor, after which established his tale concerning the have to examine - with no time period, again, and with no suitable apology. I understand that fundamentally they'll reunite my $70, but I'll never set my base there again. If it just happened in a normal cafe, I hurt have now been returned instantly, with correct apologies, and with no need togo there numerous occasions and have for my own personal income. This isn't the best way to handle a person, interval.

Company: Home Town Buffet
Country: USA
State: California
City: Newark

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