Domino's Pizza
Online Order Took Over Two Hours And Was Canceled
- 07-03-2011
- 23
Earlier this evening, I ordered about $35 worth of food online, for myself and my sister around 10:15 pm. Now, let me point out that online it states that it takes up to 45 minutes to be delivered. So I waited exactly 60 minutes, and when I checked online to see if the food had even delivered yet, it stated that my food was already delivered and that it was at my house. So, I called and the employee that I had spoke with said that "delivery takes 2 hours and the delivery boy was about to leave in 10 minutes". This wasn't a problem. Then exactly another 60 minutes went by and by then I was extremely angry because not only was I hungry, but now it has been 2 hours, and the person I spoke to said my food was going to be delivered in 10 minutes. So, I called and canceled my order. I hate to do this, and I've never complained about anything in my life, but this was ridiculous. I order from Domino's all the time and never had this problem before.
Company: Domino's Pizza
Country: USA