Subway
Udeness

I am disabled & went into subway with my daughter. I requested a soft pretzel which my daughter asked for. She was told they did not know if they had pretzels. Then did not check to make sure. I went back to employee to ask for the soft pretzel. I was totally ignored-They were not waiting on any cust's but chatting between each other & looked my direction & continued ignoring me. I have a hard time standing due to my disaility & was hurting while waiting & finally after 5 minutes standing there waiting for assistance. The girl behind counter, finally asked what I wanted & acted like she had no idea what I was talking about when I asked for a soft pretzel & said if they had some-it would be where sandwich meat was. I know that is not true since I often go to subway. I seen the soft pretzels & was told it was only for display. The women looked at me rudely & simply didn't feel like doing thier job.

Company: Subway
Country: USA
State: Texas
City: Port Arthur

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